Frequently Asked Questions

We cover the entire North Shore and are based in Wairau Park, right in the heart of the area. We generally prefer to work north of the Harbour Bridge rather than south - although we do service central city suburbs such as Epsom, Remuera, Orakei, Westmere and Point Chevalier, etc. Our coverage also extends to Titirangi, Massey, Henderson, Kemue, West Harbour and north of Hibiscus Coast, out to Gulf Harbour and beyond to Matakana.

Our experienced team can handle all aspects of plumbing, gas and drainage - whether it is a tap repair or the installation of a new toilet, baisn, sink, or shower. We have the expertise and experience to get the job done promptly and efficiently. Help is just a phone call away.

Our experienced team manages large-scale plumbing projects, new builds, fit-outs, and ongoing maintenance for commercial properties. We also provide tailored solutions for businesses to keep operations running smoothly.

We are available on short notice almost any time Monday to Friday during standard work hours at our standard rates. We also offer after-hours and emergency callout work - although callout fees apply.

Absolutely. All our plumbers and gasfitters are Master Plumbers & Gas Fitters with over 30 years’ experience. We are fully insured and use only high-quality products.

For general repairs and maintenance, we don't provide quotes, as it is difficult to know exactly what is required before we start. There is a callout fee to get us to your site, and our hourly rate is calculated in 15-minute segments - a system that works well for most residential work.

We offer free quotes for new work and are happy to provide estimates and advice over the phone to give you an idea of costs before we visit.

All materials supplied by our partners come with warranties and must comply with the durability requirements of the Building code. We recommend calling us prior to purchasing materials so we can advise you - this can save both, time and money.

Yes, we are certified gas fitters. For all gas appliance services, we are your experts - including gas fires, gas cooking and gas water heaters - all of which need servicing from time to time. Many recommend annual maintenance for clean and efficient combustion.

We also assist with alterations and additions to existing gas reticulations, including new connections, new hot water services, and any advice you may need - please contact us for assistance.

No one wants a cold shower, so ensuring you have plenty of hot water is important to us - whether via gas, electric or increasingly efficient heat pumps. Older systems can be frustrating, either not delivering enough hot water or is costing you money for the water you have paid to heat that is going unused. We can provide solutions to suit your budget.

Sure, we can. We have all the experience required to help locate and fix those frustrating roof leaks. We can also replace or repair spouting. whether it is plastic or metal - in short, we handle roof repairs.